Lake-Sumter Community College
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Help Desk

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Browser Differences

  • Chrome & IE will handle Integrated Authentication however just as with MRM & SharePoint. Firefox will challenge you for your user name and password.
  • Only Full or Part-Time Permanent Staff/Faculty receive Help Desk Self-Service licenses.  All others submit a work order via helpdesk@lscc.edu. Work order updates must be requested via email.
  • How To Create A Work Order - Click here to see how to Create a Work Order.

 

  

To file a work request, please click one of the following links:

 Student Helpdesk Hours

  • Monday 9:00 am - 2:00 pm 
  • Tuesday 9:00 am - 7:00 pm
  • Wednesday 8:00 am - 3:00 pm
  • Thursday 9:00 am - 7:00 pm
  • Friday 9:00 am - 4:00 pm
  • Saturday closed
  • Sunday closed

Helpdesk Number

Faculty/Staff Helpdesk Phone: (352) 365-3505
Student Helpdesk Phone: (352) 435-6500

     

    • Microsoft Support Frequently Asked Questions, Forums and Online Chat provide information and answers in using the Student e-Mail system.

    • Student Help Ideas Students who wish to submit helpful ideas to further help others working with Laker Mail can submit those ideas here.